Shipping policy

Shipping Policy

Order Processing Time Orders are processed within 1–2 business days of confirmation (Monday–Friday, excluding public holidays). Orders placed on weekends or holidays are processed the next business day.

Domestic Shipping (Pakistan) We ship to all major cities and towns across Pakistan. Estimated delivery time is 3–5 business days from the date of dispatch, depending on your location.

International Shipping We ship internationally on an advance payment basis only. International delivery timelines vary by destination and courier — estimated delivery windows will be shared at the time of order confirmation.

Shipping Costs Shipping charges (if any) are calculated at checkout based on your location and order value. Any free-shipping thresholds currently active will be displayed on the site or at checkout.

Order Tracking Once your order is dispatched, you will receive tracking details via WhatsApp or email so you can follow your delivery.

Delivery Issues If your order is delayed, lost, or shows an incorrect delivery status, please contact us via WhatsApp or email with your order number and we will follow up with the courier on your behalf.

Undeliverable Orders If a package is returned to us due to an incorrect address, refused delivery, or repeated failed delivery attempts, we will contact you to arrange re-shipment (additional shipping charges may apply) or process a refund minus original shipping costs.